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Joint Statement on Risks to Civil Aviation Arising from Conflict Zones
The International Civil Aviation Organization (ICAO), the International Air Transport Association (IATA), Airports Council International (ACI) and the Civil Air Navigation Services Organisation (... more
Airbus terminates purchase order with Skymark Airlines for A380s
Following discussions with Skymark Airlines and in light of the airline’s expressed intentions in respect of the A380, Airbus has in accordance with its contractual rights, notified... more
The European Commission says official ‘yes’ to LOT!
Warsaw, July 29, 2014 – Today the European Commission has formally approved the Restructuring Plan of LOT and found the state aid granted to the carrier lawful in terms of... more
UNWTO welcomes travel facilitation measures by Mongolia
Easing visa restrictions to stimulate travel is one of UNWTO’s recommendations to promote the growth of the tourism sector and its positive impact on the economy. The Government of... more
Go Round Asia with SkyTeam
SkyTeam, the largest airline alliance in the Asia Pacific region, has launched its new Go Round Asia and Southwest Pacific Pass, providing customers with a flexible way to explore 26 countries.... more
Boeing Delivers ANA's First 787-9 Dreamliner
Boeing (NYSE:BA) and All Nippon Airways (ANA) today celebrated the delivery of the airline's first 787-9 Dreamliner.ANA will become the world's first airline to operate both the 787-8 and 787-9... more
Greener airports thanks to EU-funded tech
Every summer millions of Europeans descend upon the continent’s airports on their way to sunshine and adventure. As airport users explode in number, so does the cost and environmental... more
State aid: Commission approves restructuring aid for LOT Polish Airlines
The European Commission has concluded that restructuring aid of PLN 804 million (around €200 million), which Poland plans to grant to its national flag carrier LOT, is in line with EU state ... more
BTS Releases 1st-Quarter 2014 Air Fare Data
The average domestic air fare decreased to $381 in the first quarter of 2014, down 1.0 percent from the average fare of $384 in the first quarter of 2013, adjusted for inflation, the U.S.... more
ARSA Applauds TSA on Repair Station Security Rule
On July 28, the Transportation Security Administration (TSA) issued long-promised guidance adopting ARSA’s position regarding when an on-airport repair station is responsible for large... more
Experts' Opinion
Voice Of The Customer- Net Promoter Score Drives Sustained Revenue Growth
  Voice Of The Customer Net Promoter Score Drives Sustained Revenue Growth   Commercial and marketing departments constantly talk about the importance of customer service, customer... more

Is Your Interline Billing Process As Efficient As It Can Be?
Is Your Interline Billing Process As Efficient As It Can Be?   Most airlines wouldn’t have an answer to this question simply because they don’t measure the efficiency of processes across the lifecycle of interline billing.Airline Commercial and Finance teams do, in fact, track volumes of interline billing, but not the efficiency of the billing process itself.Transaction volumes by themselves don’t show the full picture. Focusing on volumes, without measuring efficiency... more

In a very well organized event by the European Civil Aviation Conference (ECAC) in cooperation with the European Commission and the Austrian Ministry for Transport, Innovation and Technology was held in Vienna on the 3rd and 4th of July. More than 170 high professionals and leaders of the Aviation Industry were gathered together.   The Conference was opened by the President of ECAC, Catalin Radu, that stated that the main target of the Dialogue is: ‘to make concrete proposals for... more

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2014 ATRS Airport Benchmark Study Winners press briefing, 18 July - Bordeaux

Journal of Air Transport Studies
Volume 4 - Number 2, Summer 2013

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